OK,,Who is the cell phone expert?

[Capt Rick Hiott]

I need to talk to someone about Verizon cell phones.

Can any body here help me out?

[welder]

Whats the problem ?

[Capt Rick Hiott]

The hinge on my phone is broken, but it still works. For how long, I don't know.

Some one gave me a phone that has the same provider as mine and I want to get it changed over to work with my number. How do I go about doing this?

Do I call Verizon and let them help me? or is this something I can do my self?

They wanted 200.00 dollars for a new phone. (I didn't get the insurance for my phone when I bought it)

[farmerjane]

Rick ~ does the phone you have have now have a SIM card? If so, just transfer that card into the new phone and TA-DA! Problem should be solved. All of your provider info. is stored on that little card - it doesn't care which phone you use.

However, should this option not work - just take the phone to your local Verizon store and see if someone there might be able to help you out - if you work it right you MIGHT even be able to talk them into just switching phones for you depending on how long you've had the phone. Also, are you due for an "upgrade"? This generally occurs when you've signed up for a 2 yr. contract. After the 2 yr. period you are due for a phone upgrade in which you can trade in your old phone for a new one.

In the end - I must say that insurance is really worth the $5/mo. I know this because I was "one of those" that managed to drop mine in a hot cup of coffee..............

Anyway, try some of these options and good luck to ya!

[seagull22]

Just ask them, all them people standing behind you with white hard hats on.

[Barryd]

Had the same problem with a Motorola phone. It would work but you had to take care or the thing would flip closed and hang up the call. Verizon was no help. No parts or repair service offered. Tried to get parts from Motorola but no luck there either. Ended up with a new phone.

Barry

[Trip Penn]

If you don't have a sim card they need to enter the ESN from your new phone in their system to make it work with your phone number. Just take it to a Verizon store.

[frank1861]

No sim cards with verizon phones. Just call customer service or go into the store. They just need the ESN off the new phone. I buy spare phones off ebay and whenever an employee loses or breaks one I can get them a new one in a few minutes.

[Capt Rick Hiott]

Thanks a lot all you guys. I went by the Verizon store and they fixed me up,,,good ta go!

[Frank]

You can also do this online if you are signed up for a Verizon account.