No more over seas customer service calls

[renagade69]

This is a great idea, think about it....

I want to ask each of you to consider doing the following when you are talking on the phone to any US customer service representative that is based in a foreign country (like India). I have done this twice and it works! Any time you call an 800 number (for a credit card, banking, charter communications, health insurance, insurance, you name it), and you are transferred to a representative (like in India), please consider doing the following:

After you connect and you realize that the customer service representative is not from the USA (you can always ask if you are not sure about the accent), please, very politely (very politely - this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America." The rep might suggest talking to his/her manager, but, again, politely say, "Thank you, but I'd like to speak to a customer service representative in the USA." YOU WILL BE IMMEDIATELY CONNECTED to a rep in the USA. It only takes less than one minute to have your call re-directed to the USA. Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale. Imagine, if tomorrow, every US citizen who has to make such a call requests a US rep, how that would ultimately impact the number of US jobs that would need to be created ASAP. Imagine what would happen if every US citizen insisted on talking only to US phone reps from this day forward. If I tell 10 people to consider doing this, and you tell 10 people to consider doing this - see what I mean - it becomes an exercise in viral marketing 101.

Remember - the goal here is to restore jobs back here at home in the USA - not to be abrupt or rude to foreign phone reps. If you agree, please tell 10 people you know and tell them to tell 10 people they know....etc....etc....etc....

[boatmanalso]

India... HP uses them. I had instances where I called for trouble shouting computer issues and after a few hours of repeating and attempting to understand the broken english....Something usally happens and I'm temporyarily fixed or..... loose the connection and have to start over...(that is fun ) Then when you get a American and tell thm what you been through thy say ... press this do that and reboot and in about 2 minutes its fixed.... It has happened that way a few times.

[dave11]

It's not just the broken english. I can't understand the sing-song rapid speech they use. I find many calls go to India at night. It is easier to get someone in the US during normal business hours.